FAQs – invisaWear

If you have the optional and free contact 9-1-1 feature enabled, when you double press your invisaWear, it will send an automated phone call to your emergency contacts prompting them to press 1 to connect via voice with 911 dispatchers near your location. The 911 dispatcher will be able to view your location on their screen.

Is there a version for Men?

Yes, there is a silver keychain that works for both men and women. Please select silver keychain at checkout for the unisex option.

How do my contacts get notified?

Your emergency contacts will receive a text message letting them know you initiated an emergency alert and will receive a link with your GPS location. If you have the free and optional contact 911 feature enabled, your emergency contacts will be connected via a phone call with the nearest 911 dispatcher closest to you at the time of the emergency.

Do I need to have my cell phone with me?

Yes. The invisaWear component uses a Bluetooth connection with a paired smartphone that can be up-to 30 feet away.

Do I need to charge the battery?

No! We did not want to burden you with yet another accessory you have to remember to charge. The invisaWear component has a 1 year lifetime. After 1 year, we’ll send you a notification on the companion app to purchase a replacement component at a discount!

What happens if I accidentally press the button?

For all you clumsies out there, no need to worry. invisaWear is designed just for you! A rapid double button press is required in order to initiate an alert. Additionally, the button actuation point is designed so that a substantial amount of pressure is required to press the button.
In the very rare case that you do accidentally activate an alert, that’s okay! Simply open your companion app within 30 seconds to notify your contacts & the police that you’ve canceled the alert. A 911 dispatcher may need your verbal confirmation that you don’t actually need help.

Can I use my invisaWear if I’m traveling internationally?

Absolutely! We recognize that many people feel uncomfortable when they are traveling in areas they aren’t familiar with. That’s why we designed invisaWear to work in over 135 countries. This is contingent upon your phone being able to make calls overseas.

How do I select who gets notified in an emergency?

After purchasing an invisaWear, you simply install the free invisaWear Companion app onto your smartphone. The companion app allows you to select a group of up to 5 contacts who you would like to be notified during an emergency.

Can I change my contacts at anytime?

Yes of course! Anytime you’d like to switch your emergency contacts, simply open the companion app to update your list.

Are there any subscriptions or additional fees?

Nope. No monthly payments are necessary. We want to make sure you always can get help without breaking the bank. Please note that message and data rates may apply.
Please be aware that your invisaWear component has a battery designed to last one year and after the year is over, your invisaWear component will need to be replaced. Replacement components are offered at a discount!

Does my invisaWear track my location?

Yes, but only to ensure the fastest possible response time during an emergency.

Can I test the emergency alert system?

Absolutely! We encourage users to test the system to make sure the setup was properly completed and that they know exactly what to expect during an emergency. Using the “Test Alert” feature in our companion app allows you and your emergency contacts to safely test the emergency notification system.

Does the alert go directly to 911?

Is there a version for Men?

Yes, there is a silver keychain that works for both men and women. Please select silver keychain at checkout for the unisex option.

How do my contacts get notified?

Do I need to have my cell phone with me?

Yes. The invisaWear component uses a Bluetooth connection with a paired smartphone that can be up-to 30 feet away.

Do I need to charge the battery?

What happens if I accidentally press the button?

Can I use my invisaWear if I’m traveling internationally?

How do I select who gets notified in an emergency?

Can I change my contacts at anytime?

Yes of course! Anytime you’d like to switch your emergency contacts, simply open the companion app to update your list.

Are there any subscriptions or additional fees?

Does my invisaWear track my location?

Yes, but only to ensure the fastest possible response time during an emergency.

Can I test the emergency alert system?

HOW IT WORKS

Shared Location

Send your location to your loved ones and 9-1-1 even if you don’t know where you are or can’t speak.

Emergency Alert

A text message notifies up to 5 pre-selected emergency contacts that you're requesting help.

CONTACT 911 FEATURE

Enable the free and optional contact 911 feature to connect your emergency contacts with police close to your location.

Personal Profile

Share personal information like your photo with dispatchers to aid in responding to your emergency.

Shared Location

Send your location to your loved ones and 9-1-1 even if you don’t know where you are or can’t speak.

Emergency Alert

A text message notifies up to 5 pre-selected emergency contacts that you're requesting help.

CONTACT 911 FEATURE

Enable the free and optional contact 911 feature to connect your emergency contacts with police close to your location.

Personal Profile

Share personal information like your photo with dispatchers to aid in responding to your emergency.

A DISCREET WAY TO SEND AN SOS

SAFETY MEETS STYLE

HOW IT WORKS

HOW IT WORKS

Shared Location

Emergency Alert

CONTACT 911 FEATURE

Personal Profile

Shared Location

Emergency Alert

CONTACT 911 FEATURE

Personal Profile

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