Replacement charm comes with an adjustable claps that allows you to attach it to your existing necklace, bracelet or keychain.
*Please note this does not come with the keychain.
It did take a long time to find a live person to talk to- was not happy about that. Need to work on that quick. However once I had a designated support person to assist with technical support the experience was amazing- keep that up.
I really enjoyed how the staff was able to assist in my purchase. They answered all of my questions; ensuring that I obtained the merchandise I was looking for. Completely satisfied!
Professional and courteous, an added plus.